Return
& refund policy
returns
ü You have 30
calendar days to return an item from the date you received it.
ü To be eligible for
a return, your item must be unused and in the same condition that you received
it.
ü Your item must be
in the original packaging.
ü Your item needs to
have the receipt or proof of purchase.
refunds
Once we receive your item, we will inspect it and notify you that we
have received your returned item. We will immediately notify you on the status
of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit
card (or original method of payment). You will receive the credit within a
certain amount of days, depending on your card issuer’s policies.
shipping
You will be responsible for paying for your own shipping costs for
returning your item. Shipping costs are nonrefundable. Your original shipping
cost will not be reimbursed unless the item was delivered defective, damaged,
etc.
Contact us
If you have any questions on how to return your item to us, contact us
by email (info@hooprun.com) or by phone
(+1313.433.6482)
thanks for shopping with hooprun
If you are not entirely satisfied with your purchase, we’re here to
help.